Gold Coast Dry Cleaners

Reviews about Gold Coast Dry Cleaners

• Maria Camejo

  Feb, 24 2018
  ★ ☆ ☆ ☆ ☆
  This place is not even worth one star. If it could receive negative stars, that's what I would give it. Dropped off my son's suit on Monday morning at 8:30am to be picked up Wednesday afternoon. When I arrived on Wed at 4:30pm to pick it up, they had apparently lost my son's suit jacket. The owner was extremely rude, and completely unhelpful. Brushed me off and told me they couldn't find it and to come back at 6pm or the next morning. He then continued to hang clothes and didn't even bother to attempt to find the jacket or address the situation with me. The worker, who unfortunately has to work for such a miserable, unprofessional person, was the one running around trying to find the jacket. After 25 minutes, and me having to describe the lining of the jacket, the worker finally found it thrown off to the side on the opposite end of the cleaners. His response was, well since it didn't have a tag, we put it off to the side. This is after I was told that if it was given to another customer accidentally, "they usually will return the item after a few days". That's it, thats the customer service I received. Very rude, no apology, no discount, NOT A DAMN THING. The owner just continued hanging dirty clothes on hangers and ignored the situation completely. The establishment is filthy and they just press and hang the clothes up without cleaning them and thenreturn them to the customers. HORRIBLE SERVICE and I WOULD NEVER give them any business EVER AGAIN!!!

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